Last Updated: 1st December 2024

Welcome to www.muleaudio.com (the “Website”). These Terms of Service (“Terms”) govern your use of the Website and the purchase of products, including audio cables and equipment (“Products”). By accessing or using this Website, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you may not access or use the Website.

1. Acceptance of Terms

By using the Website, you affirm that you are at least 18 years old, or have obtained parental or guardian consent to use this Website. You agree to be bound by these Terms and our Privacy Policy. If you are using the Website on behalf of a business or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms.

2. Products and Availability

Mule Audio offers a range of audio cables and equipment for sale through this Website. All Products sold on the Website are subject to availability. We reserve the right to modify, discontinue, or withdraw any Products from sale at any time without prior notice.

While we strive for accuracy, the information, descriptions, and images of Products listed on the Website may not be free from errors. We cannot guarantee that all information is accurate, complete, or up to date.

3. Ordering and Payment

To purchase Products, you must provide accurate information at checkout. We use third-party payment gateways (such as PayPal, Stripe, or similar services) to process payments. Mule Audio does not collect, store, or have access to any payment information you provide to the payment gateway. All payment transactions are processed securely through these third-party services, and you agree to comply with the terms and conditions of those services.

By placing an order on the Website, you agree to pay the full price of the Products, including any taxes and shipping fees, as indicated at the time of checkout.

4. Pricing

Prices for Products on the Website are listed in USD (or your local currency, depending on your location) and are subject to change without notice. Prices do not include applicable sales taxes or shipping fees, which will be added to the total cost of the order during the checkout process. If a pricing error occurs, we reserve the right to cancel or modify the order and notify you of any changes.

5. Product Warranty

Products sold by Mule Audio are guaranteed to be free from manufacturer defects for a period of one (1) year from the date of purchase. Mule Audio does not provide any additional warranties or guarantees unless expressly stated in writing. For issues beyond this period, please contact Mule Audio for further assistance.

6. Intellectual Property

All content on the Website, including but not limited to text, images, graphics, logos, trademarks, and software, is the property of Mule Audio or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from the Website without prior written consent from Mule Audio.

7. User Conduct

When using the Website, you agree to:

• Comply with all applicable laws and regulations.
• Not engage in any activity that could harm, disrupt, or interfere with the operation of the Website.
• Not upload or transmit any viruses, malware, or harmful code.
• Not impersonate any person or entity or misrepresent your affiliation with any person or entity.

You are solely responsible for any content you submit to the Website, including reviews or comments. We reserve the right to remove any content that violates these Terms or is deemed inappropriate by Mule Audio.

8. Privacy

Your use of the Website is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using the Website, you consent to the practices described in the Privacy Policy.

9. Limitation of Liability

To the fullest extent permitted by law, Mule Audio shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or the purchase of Products, including but not limited to loss of data, revenue, or business. Our total liability for any claim related to these Terms shall not exceed the amount you paid for the specific Product(s) involved in the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Mule Audio, its officers, directors, employees, agents, and affiliates from any and all claims, damages, liabilities, and expenses (including attorney’s fees) arising from your use of the Website or violation of these Terms.

11. Termination

Mule Audio reserves the right to suspend or terminate your access to the Website at any time, with or without cause, including if you violate these Terms. Upon termination, all provisions of these Terms which by their nature should survive termination shall remain in effect, including ownership provisions, warranty disclaimers, and limitations of liability.

12. Changes to Terms

Mule Audio reserves the right to update or modify these Terms at any time without prior notice. Any changes will be posted on this page, and the revised Terms will become effective immediately upon posting. You are responsible for reviewing these Terms periodically. Your continued use of the Website after any changes indicates your acceptance of the updated Terms.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of New York State, without regard to its conflict of law principles. Any disputes arising out of or related to these Terms or the Website shall be resolved through binding arbitration in New York State, and you agree to submit to the jurisdiction of the courts located in New York State.

14. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Mule Audio
Email: info@muleaudio.com
Phone: (516) 667-0687
Website: www.muleaudio.com